THE FACTS ON REFUNDS FOR TRAVEL AGENT CUSTOMERS

We understand that there is much frustration and confusion in the market about travel agents charging cancellation and/or service fees. 

AFTA has produced this Fact Sheet to help customers understand the role of  a Travel Agent and why it is fair that they charge a reasonable service fee for the work that they undertake to assist a customer cancel, amend, or book travel. 

Download Factsheet

Facts on Refunds for Travel Agent Customers

Sorry! It looks like we don't have that deal on the site

But, that doesn't mean we can't help you!

For destination advice and tailored support contact one of our Holiday specialists today.

email us: cs@hootholidays.com.au

Call us: 13 HOOT  (13 4668)

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